Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death.

This course on “Workplace Violence” contains valuable information about how to recognize, prevent and handle violence in various work environments. This course features video and terminology that show the environment and operations of a specific industry.

Topics covered include:

• Defining violence in your workplace
• “Warning signs” that violence is going to occur
• How to handle “aggressive” behavior
• How to deal with “violent” behavior
• Creating a “Workplace Violence Prevention Program, and more

“Workplace Violence” uses a powerful combination of full-motion, high-definition video filmed in real world locations, along with audio, text, and colorful graphics to provide the most cost-effective training available today.

(Producer: Marcom)