Hospitality Customer Service
Associates are the key to any company’s success. Each associate makes a difference, no matter what part of the facility you work. Treating customers with respect is expected. This program discusses the general accepted customer service standards.A fresh approach to quality customer service in the hospitality industry. This program is appropriate to all employees. (Producer: Digital 2000)
- Hospitality Overview
- Preparing For and Conducting the Presentation
- Review Questions and Answers
- Attendance Record
All Videos/DVDs come with a test and other trainer support materials.
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